2008 GROUP RESERVATION POLICY

Group Booking Contact(s):  If you are making a reservation and do not plan to be at 82 Queen during the event, we request that you provide us with the  name of a person who will be attending the event and (a) review our Reservation Policy with him/her, (b) ask them to initial and date  this document.    
 
Reservation Deposit:  $150.00 is required to hold your room/reservation. Please mail it promptly. You will receive a Reservation Confirmation.  NOTE: This confirmation is required to hold a room/reservation at 82 Queen.  Your deposit is fully refundable up to 72 hours prior to the event.  After the event, your deposit will be deducted from the final bill.  We will accept personal or corporate checks and all major credit cards (MasterCard, Visa and American Express). 
 
Guaranteed Guest Count: A guaranteed minimum number of guests is required 48 hours prior to your event.  This number is not subject to reduction.  You may, however, increase your guaranteed number of guests up to 24 hours in advance of your function. If no guarantee is received, you will be charged for the highest estimated number of guests given at the Contract signing. Meals will be prepared based on the guaranteed count.  If the actual count is greater than the guaranteed number, charges will be adjusted, based on the number of guests served.  In addition, we will need a final confirmation on the exact time of your event and any special requests. 
 
Prices:   82 Queen will honor price quotes up to 12 months from the event date (with the reservation to adjust any figure to current market price).  Final contract prices for food will be honored up to 30 days prior to your event.
 
Location/Room Assignment:  Dining rooms are assigned according to the anticipated number of guests.  We try to accommodate special requests for a particular room; however, we reserve the right to reassign dining rooms, if necessary.  We request that the group coordinator be advised whether any member of the party will require special assistance, i.e. downstairs, highchairs, booster chairs, or wheelchairs (Note: first floor dining areas are wheelchair accessible).

Room Rental/Event Time: There is a $100.00 room rental fee for private dining rooms, this will be added to the final bill at the conclusion of the meal. Room reservations at 82 Queen are based on a 2.5 hours maximum use for dinner and 1.5 hours maximum use for lunch.  Time in the room begins at your contracted reservation time.  Should the group arrive later than fifteen minutes past the reservation time, 82 Queen cannot guarantee service within the maximum time allotted for the event.

Special Arrangements:   As a service to their customers, 82 Queen provides a Group Sales Coordinator to make certain your event will run efficiently. The coordinator will be happy to make any special arrangements for you. Special arrangements may include flowers, audio-visual rentals, special cakes or specific linens. All special order items or services must be arranged through the group sales coordinator at least 10 days prior to the event.

Billing for Special Arrangements:  If we have a credit card on file, all special order items can be added to your bill and paid at the end of the event, i.e. audio-visual rentals, special linens, and/or flowers.

Special Cakes: Should your require a special cake, we will be happy to refer you to a baker who will accommodate you.  The cost of the cake can be added to your bill. NOTE: There will be a $2.00 per person cake serving fee for all desserts/cakes brought into, or delivered to 82 Queen.   
 
Off-Preemise Arrangements:  If outside arrangements are made, the group sales coordinator must be notified of the time and date the items will be delivered.  Special order items can be delivered to the 82 Queen office at 86C Queen Street between the hours of 8:30 and 4:30 (Monday-Friday), or with prior notice to the manager on duty. 

Payment:  At the conclusion of your event, a bill will be presented for immediate payment by a major credit card, cash, or local check.  The bill will reflect the deduction of the deposit and the balance due.  
 
Tax & Service Charges:  An 8.5% South Carolina and City Accommodations Tax will be added to your final bill.  A 18% Service Charge will be added to the check for all parties of eight or more.